Privacy Policy
How we handle and protect personal information.
Last updated: 2026
Who we are
Hand Specialist Ltd provides information about hand and wrist care and offers NHS and private consultation pathways.
Contact: secretary@handspecialist.uk • 08000430760
What information we collect
We may collect:
- Name and contact details provided via email or contact forms
- Information relevant to appointment enquiries
- Website usage data (basic analytics)
How we use your information
Your information is used to:
- Respond to enquiries
- Arrange appointments or direct you to the appropriate route
- Improve website usability and content
Medical information
This website does not collect medical records. Clinical information is handled through secure healthcare systems when appropriate.
Legal basis for processing
We process personal data under legitimate interest for responding to enquiries and providing healthcare services.
Data sharing
Information is not sold or shared for marketing. It may be shared with healthcare providers where necessary for appointments or care.
Data retention
Enquiry information is retained only as long as necessary for the purpose it was provided.
Your rights
You have the right to:
- Request access to your data
- Request correction or deletion
- Withdraw consent where applicable
Cookies and analytics
Basic analytics may be used to understand website usage. No tracking cookies are used for advertising.
Security
Reasonable technical and organisational measures are used to protect personal data.
Contact
For privacy enquiries please email: secretary@handspecialist.uk